Friday, March 8, 2013
They will want to garden and will do it differently than mom or dad. They have little to no understanding of the demands of gardening, and it is up to the garden center to teach them. This is where I believe the independents have a leg up over the big boxes. Independents have the product knowledge and horticultural understanding to be much more competitive.
I truly want the smaller independent garden centers to survive, and I do believe they can compete. Therefore, this is where our readers can help. If you are a consumer or a garden center manager or owner, let us hear from you. As I had mentioned before, everything changes, so how does a company like Harris Seeds provide improved products and services to these independent garden centers to ensure long term profitability and staying power in the industry?
It is vital for a company like ours to understand the needs of our customer, the garden center, much like the garden center needs to understand the needs of its own customers. If you would like to share your thoughts and recommendations with me, responses are most welcome.